Functions as an independent mediator and consultant to
assist clients to resolve conflicts and solve complex issues.
Designs and facilitates group processes. Provides planning
and training services to improve collaborative relationships.
Owner, Smooth Transitions, LLC., Brooklyn, WI
1999 - Present
Principal Consultant, E. J. Malek and Associates, Inc.,
Milwaukee, WI 1988 - 2000
Accomplishments include:
- Mediated resolution of a long standing dispute
between two public education institutions that resulted
in creation of a public/private venture to create new education
programs in the community; assisted 13 community groups
to discuss and reach consensus on what to do with a controversial
park; guided two state agencies to work together to revise
policies to develop mutually complementary goals and systems.
- Intervened in negotiations to resolve business
management, employment, farm and special education disputes.
Maintaining a positive customer satisfaction rating in over
95% of the cases.
- Led an Employee Owned Company to develop a strategic
plan resulting in improving growth and profitability
to rates that exceed industry standards; Led the Board of
Directors of a regional Chamber of Commerce to create their
first strategic plan in more than 10 years and to identify
how they will use the plan to assess progress; Led a private
non-profit organization to improve their High Performance
Workplace ranking by guiding them to develop their plan
and to use it as a tool for assigning responsibility
and clarifying accountability.
- Facilitated an executive level group of Union
and Corporate Officers to reach consensus upon and achieve
their 13 implementation objectives to redesign and launch
an internal operating system in 56 manufacturing,
parts distribution and engineering locations in18 months.
- Designed and delivered customized training about
understanding and managing conflict to over 500 executives
and professional employees.
- Designed, implemented and refined administrative systems
for eight Regional, Union and Corporate Joint Training
Centers. Each Regional Center served 1,500 to 6,000
employees and their families by providing credit granting
academic courses and personal enhancement sessions.
- Designed and managed Elaine Kramer's national
campaign for induction into the Cowgirl Hall of Fame. Developed
and engaged a nationwide network; produced public relations
information including audio, video and print media; and,
scheduled and supported public appearances. Elaine was inducted
in October 2005.
Policy Development and Program Administration
Reported to the Bureau Director to direct Wisconsin's
Displaced Worker Program. Managed an annual average budget
of $5 million Federal and State funds. Developed the program's
administrative rule, policies and administrative systems.
Managed competitive selection processes. Negotiated and
managed sub-grants.
Program Coordinator, Wisconsin Department of Labor,
Madison, WI 1983 to 1988
Grant Manager, Wisconsin Department of Labor, Madison,
WI 1980 to 1983
Achievements included:
- Redesigned the state's strategy for competing with other
states to capture federal funds. Increased dollars earned
in national competition from $300,000 per year to $3.1 million
per year. Sustained growth for the remaining 4 years of
employment with the state.
- Oversaw projects serving workers displaced from 55
separate businesses and met or exceeded federal standards
for program performance and budget integrity each year.
- Worked directly with the Secretary of Labor during Democratic
and Republic Administrations.
- Facilitated development of a synergistic relationship
among legislators, cabinet level officials, department administrators,
staff and public stakeholders culminating in a new strategy
for serving the state's workforce.
- Managed an average of $5 to $7 million in federal government
funds to assist low-income youth and adults in 36 rural
counties of Wisconsin. Served as Acting District Director
during the last 9 months of operation of the state agency.
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